Deep Tension Release

Cancellation Policy

Deposits- A 50% deposit is required on most treatments. Deposits are non refundable. Rescheduling & cancellations- Appointments can be rescheduled with at least 48 hours notice without ant penalty. Less than 48 hours notice will forfeit your deposit. If you cancel within 24 hours, full payment will be required. Clients who do not attend their appointments (No shows) will forfeit their deposit and be charged the full price of their treament. Late Arrivals- If you arrive late, your appointment time will be reduced to avoid disrupting other client appointment times. Full payment will still be required regardless of the reduction of time. Vouchers & Packages- If you have used a voucher to book your appointment and cancel within 24 hours, this voucher will be classed as redeemed. If you have booked with a package deal and cancel within 24 hours, that session will be considered used. I appreciate your understanding and cooperation. These policies help to maintain fairness to both my clients and myself. Many thanks x